Notice under the Specified Commercial Transactions Act
Last updated: November 14, 2026
Seller
Baltoon Inc.
Representative
We will disclose this without delay on request.
Address
We will disclose this without delay on request.
Phone
We will disclose this without delay on request. Please contact us through the contact page.
Contact
Use the contact page (https://takepilot.ai/en/contact/). We reply by email.
Prices
Shown on the pricing page (https://takepilot.ai/en/pricing/) and on the purchase screen.
Other charges
Your internet connection fees. We bill in US dollars, so some card issuers charge a foreign currency fee.
Payment methods
Credit card.
When you pay
Monthly plans: when you sign up and on each monthly renewal date. Annual plans: a year at a time, when you sign up and on each yearly renewal date (credits are added every month). Extra credits: when you buy them. If you turn on automatic top-ups, the amount you set is charged when your balance falls below the level you set.
When the service is provided
Credits are added and ready to use as soon as payment completes.
Returns and refunds
Because this is an intangible digital service, purchased credits and fees paid are not refunded. If you were charged twice, charged in error, or could not use the service because of a failure on our side, tell us through the contact page and we will refund it after checking.
Cancellation
You can cancel a plan at any time in the app’s settings. You can keep using it until the end of the period you paid for (for an annual plan, the end of the year, with credits still added every month). The rest of the period is not refunded.
Requirements
A current browser (Google Chrome, Safari, Microsoft Edge or Firefox). To make videos, you also need an AI agent with the TakePilot plugin installed (Claude Code, Codex or Grok Build).